Online Dispute Resolution

ODR for resolving online disputes

European Online Dispute Resolution (ODR) Platform

The European Commission provides the European Online Dispute Resolution (ODR) platform to enhance the safety and fairness of online shopping. The ODR platform serves as a central hub where consumers and businesses can resolve disputes arising from online transactions. By utilizing technology, the ODR platform streamlines the dispute resolution process, making it more accessible and efficient for both parties.

What is Online Dispute Resolution (ODR)?

Online Dispute Resolution (ODR) leverages technology to facilitate the settlement of disputes between parties. This innovative approach provides a convenient and cost-effective alternative to traditional dispute resolution mechanisms. ODR platforms typically offer a range of services, including mediation, negotiation, and arbitration, enabling parties to resolve their conflicts amicably without the need for lengthy and expensive legal proceedings.

International Council for Online Dispute Resolution (ICODR)

The International Council for Online Dispute Resolution (ICODR) is a non-profit organization dedicated to advancing the field of ODR. ICODR plays a pivotal role in promoting the adoption and development of effective ODR systems worldwide. The organization brings together experts from various disciplines, including law, technology, and consumer protection, to share knowledge, best practices, and collaborate on research and policy initiatives.